The following is a disclaimer about what is to be expected from you the customer and us 'Living Wood Flutes'*
- When ordering a flute or any product listed on this website by clicking on the 'buy now' button you agree that you are paying for a product that may not currently exist but has yet to be created unless other wise noted by me (LIVINGWOODFLUTES.COM)
- Upon ordering a custom flute I agree to deliver said instrument within the time frame as stated by me and with agreement by you the customer. I will not ship a finished flute until the balance has been paid in full.
- In no way shape or form is LIVINGWOODFLUTES.COM responsible for Custom duty fees imposed by your country.
- All orders are handled as a first come first serve basis, absolutely NO exceptions (everybody wants their flute in a timely manner)
- We have absolutely no control over delivery times to other countries around the globe.
- It is the customers sole responsibility to have someone at the address provided for delivery, all missed deliveries should be arranged by the customer with their local post office! If the item is returned to me due to no one being home to accept your flute then YOU are responsible for re-delivery charges. NO exceptions
- We currently accept Paypal payments but that will be changing in the near future. to pay for your purchase all you need is a valid Debit or Credit Card.
- If you have no way to pay other than Check or money order we would possibly take a Western Union money order, but we prefer Debit/Credit card
- If we accept a money order as payment your order will not be filled until said payment has cleared our bank
- Living Wood Flutes reserves the right to refuse any sale to persons who are known to be fraudulent or deceptive in any way.
Our Guarantee
All of my flutes come with a 30 day money back guarantee. If for some reason you are not satisfied with your purchase please contact me as soon as you possibly can so that we can remedy any issue you might have. Problems are very rare but it has happened in the past and we were quick to resolve any issues.
If a problem does arise we will either replace the flute at no cost to you or give a full refund minus shipping costs once the flute has been returned in the same condition as it was sent.
If there is a defect in craftsmanship i.e. cracks in wood or finish we do ask that the customer please send photos for verification
Hyper linking
We do encourage hyper linking this website but we do ask that you be given permission before doing so.NO Spamming
- you will not receive any unwanted emails of any kind from us unless you have a flute on order.
- If you are in any way affiliated with an online market scheme by no means are you to spam my email for any reason.
- All contact with LIVINGWOODFLUTES.COM is purely confidential your personal information will never be sold to a 3rd party.
Copyright Notice
- Copying photos and sound files is strictly forbidden, do NOT ask.
- Any copying of flute designs,sound files,photos etc. will get you reported to your website host,Ebay or any other online sale site said offense has taken place. We take this very seriously here as we work hard to produce beautiful custom Native American style flutes that we think are quite unique in design.
These 'terms of service' may change at our discretion at any time.
Copyright Living Wood Flutes © 2010 - 2013
The Indian Arts and Crafts Act of 1990
The Indian Arts and Crafts Act of 1990 (P.L. 101-644) is a truth-in-advertising law that prohibits misrepresentation in marketing of Indian arts and crafts products within the United States. It is illegal to offer or display for sale, or sell any art or craft product in a manner that falsely suggests it is Indian produced, an Indian product, or the product of a particular Indian or Indian Tribe or Indian arts and crafts organization, resident within the United States. For a first time violation of the Act, an individual can face civil or criminal penalties up to a $250,000 fine or a 5-year prison term, or both. If a business violates the Act, it can face civil penalties or can be prosecuted and fined up to $1,000,000.
Under the Act, an Indian is defined as a member of any federally or State recognized Indian Tribe, or an individual certified as an Indian artisan by an Indian Tribe.
The law covers all Indian and Indian-style traditional and contemporary arts and crafts produced after 1935. The Act broadly applies to the marketing of arts and crafts by any person in the United States. Some traditional items frequently copied by non-Indians include Indian-style jewelry, pottery, baskets, carved stone fetishes, woven rugs, kachina dolls, and clothing.
All products must be marketed truthfully regarding the Indian heritage and tribal affiliation of the producers, so as not to mislead the consumer. It is illegal to market an art or craft item using the name of a tribe if a member, or certified Indian artisan, of that tribe did not actually create the art or craft item.
For example, products sold using a sign claiming "Indian Jewelry" would be a violation of the Indian Arts and Crafts Act if the jewelry was produced by someone other than a member, or certified Indian artisan, of an Indian tribe. Products advertised as "Hopi Jewelry" would be in violation of the Act if they were produced by someone who is not a member, or certified Indian artisan, of the Hopi tribe.
If you purchase an art or craft product represented to you as Indian-made, and you learn that it is not, first contact the dealer to request a refund. If the dealer does not respond to your request, you can also contact your local Better Business Bureau, Chamber of Commerce, and the local District Attorney's office, as you would with any consumer fraud complaint. Second, contact the Indian Arts and Crafts Board with your written complaint regarding violations of the Act.
Before buying Indian arts or crafts at powwows, annual fairs, juried competitions, and other events, check the event requirements on the authenticity of products being offered for sale. Many events list the requirements in newspaper advertisements, promotional flyers, and printed programs. If the event organizers make no statements on compliance with the Act or on the authenticity of Indian arts and crafts offered by participating vendors, you should obtain written certification from the individual vendors that their Indian arts or craftwork were produced by tribal members or by certified Indian artisans.
Living Wood Flutes is not affiliated with any tribe or native american organization. Although there is a reference on this website to my father I am not nor do I wish to pursue any such title such as 'native' or 'native american made' I will not be involved with the US government or any other government concerning my family history so we will leave it at that . Per the Bureau of Indian Affairs concerning The Indian Arts and Crafts Act of 1990 (P.L. 101-644) I am not allowed to use the term 'native' 'native american' as it pertains to my flutes only the term 'native american style'. They are in no way a 'native' instrument nor do we imply any such thing.